How can I obtain a new credit card?
You can benefit from a credit card by visiting personally any office of the bank and place a request for that.
I have forgotten my online banking password. Could you give me a new one?
For safety reasons a new password for the BankOnWeb service could be obtained only in person at one of the bank’s offices. You will be supplied with a new username for access as well.
Hello, I would like to check the online balance on my debit card. How can I do that?
You could do this check-up only if you have a subscription to the BankOnWeb service. In this case you will need to enter your ID and password on the following address: www.bankonweb.sgeb.bg . If you still have not subscribed to this service, we recommend visiting the nearest to you office of the bank in order to become acquainted with the service and subscribe for it.
How many days are needed for a loan to be approved?
You will receive a preliminary answer and a calculation of the amount of money, term and repayment installements during your first visit at a bank’s office. We examine each case individually and strive to give our clients a final answer as soon as possible.
How can I find out the number of my bank account?
Your bank account number is recorded on the white cardboard together with your client number, which you have received from your personal financial consultant when opening the account. Additional check-up regarding the account number can be done using the remote banking service BankOnWeb, as well as at any office of the bank.
Where can I check up my client number?
Your client number is recorded on the white cardboard together with your account number, which you have received from your personal financial consultant. А check-up could also be done personally at any office of the bank.