експресбанк Моля изчакайте
What to do in case of fraud?
If you suspect that any of your SGEB accounts have been accessed online by someone other than yourself, contact us immediately:
1. At e-mail: SGEB.QualityAndOperationalRisk@socgen.com or contact your account officer/relationship manager, SGEB call center at +359 (0) 800 18 888 or customer support center for corporates.
2. Upon communication with the bank, immediate conservation measures shall be taken (blocking or closing of the account);

3.Depending on the case, inform the relevant authorities.

For companies
Recovering from Fraud, steps to secure your business systems and customer information.
  • Check the system log to identify whether the computers from which you perform financial operationshad been compromised.

  • Disconnect suspected to be compromises computers from Internet and scan them with updated security software, antivirus, spyware, etc.

  • Notify your Internet Service Provider (ISP) and, if possible, the hacker's ISP.

  • Monitor your credit history reports and notify the bank if you suspect identity or other type of theft. They should also file a police report and contact respective authorities.