BankOn Phone

BankOn Phone service - Receive your real time balance and information on your account movements by phone
BankOn phone is for:
 
All bank customers, Bulgarian and foreign citizens.
 
BankOn phone is:
 
BankOn Phone is an automatic access system for information on balance and movements on your personal or company bank account by telephone, fax and e-mail.
 
When you need fast information for the balance or movements on your bank account and you are at home or at work having only a phone at your disposal you’ve had only one possibility by now – to call your bank agent.
Our new system for telephone banking BankOn Phone offers you a better alternative to call your money directly, moreover 24 hours a day, 7 days a week, regardless of the bank’s working hours!
 
BankOn phone allows you to:
  • Receive information in real-time about the balance and movements on your account
  • Receive information by phone, fax or e-mail
  • Connect with a Call center operator
 
Main benefits are:
  • Quick and easy access to various types of information
  • Convenient way to receive information
  • Possibility to contact operator in case of questions and comments
  • You can access BankOn Phone through a fixed telephone line with tone dialing as well as through your mobile phone.
 
0 900 32 320 for subscribers to Vivacom*
0 88 134 3230 for subscribers to M-Tel**
0 900 09 330 for subscribers to Globul*** NEW!
 
* 0,18 lv. / min. for subscribers with a standard tariff plan
** no additional cost; payment according to individual tariff plan
*** 0,47 lv./min.
 
How to apply to BankOn phone?
  • If you would like to apply for BankOn Phone, you need to visit the respective branch or office of Societe Generale Expressbank where you have an open account and receive your consumer ID and sealed envelope with password for access to the system.
  • The registration for BankOn Phone is free of charge. The client pays a fee for every connection to the BankOn Phone system according to the Societe Generale Expressbank Tariff.
 
Further information can be obtained either from your Account officer or from the toll-free line 0800 18 888, from 8.00 to 20.00 daily, from 9.30 to 14.00 on Saturday
 


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